All natural and legal persons who, freely and voluntarily, have an interest in the development of the project and sponsor an olive tree will be considered Godmothers and Godfathers.
To be a Godmother or Godfather, the following information provided to the company through the website will be necessary www.aceitesmolisur.com or through direct contact with the company.
- Name and surname.
- Personal email.
- Address for receiving the oil.
- Telephone contact.
- Payment of the amount assigned to each product through any of the means that the company makes available (online POS, bank transfer or cash payment.
CUSTOMER RIGHTS
The rights that correspond to clients are the following:
- To the assignment of the olive tree.
- To baptize the olive tree.
- To receive information about your olive tree through the personal email provided at the time of registration.
- To visit your olive tree by appointment, notice at least 15 days in advance by email to info@aceitesmolisur.com.
- Upon receipt in the current year you make the payment of the reward of the amount of oil that you put in each case on the website at the address indicated at the time of registration.
- To the renewal and conservation of the olive tree annually, as long as you pay the fee for the current year.
- To send the gift email on the date established by the gifter to the indicated address. The company is NOT responsible if the email reaches the recipient’s Spam tray or if it is not read on the scheduled day.
- To data protection based on the Data Protection Law.
- Share the company’s purposes and collaborate to achieve them.
OPERATION OF THE SPONSOR AN OLIVE TREE PROGRAM
- The company will inform you at least 15 days after sending the oil, asking for confirmation in the email from the godfather or godmother of the address for receiving the oil reward. In case of not reading the email, change of address or unnotified absence. The company will not be responsible for the godfather or godmother not receiving the oil. The oil being stored in Aceites Molisur S.L. for a period of 2 months in which the godfather or godmother may proceed to withdraw it. After this time and if it has not been collected by the client, the company will donate it to the food bank.
If the shipping address is not available, the association is not responsible for non-receipt of the oil reward. Proceeding with them in the same way as point (1).
- If the bottles break during shipping, the customer will have the right to replace them at no additional cost.
If you have any questions, don’t hesitate to contact us info@aceitesmolisur.com